service
Customer service hotline
400-880-9208
Customer service team:
在线客服
Service time:
8:00 - 24:00

公司邮箱:sales@gci.com.cn

公司电话:400-880-9208

GCI Group Introduction_GCI

公司地址:北京市经济技术开发区兴光五街2号

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After-sales service




Service tenet - starting from customer needs and finally customer satisfaction
 
 
GCI
quality promise:
Make zero-defect products and provide no-defect service
Scientific, standardized and strict quality management and supervision system to ensure that the qualified rate of products leaving the factory reaches 100%
Adhere to the quality tracking and return visit system to ensure that product quality is continuously improved to continuously meet customer needs
 
Solemn promise:
Customer-centric, service-oriented,
It starts with customer demand and finally customer satisfaction.
 
quality promise:
1. Guarantee to provide customers with quality services:
Pre-sale: Receive customer consultation at any time and provide free technical support.
On sale: Ensure safe delivery to the site, and guide installation and commissioning for free.
After-sales: customers request on-site service, arrive within 24 hours within the province, and arrive within 72 hours outside the province.
2. Under normal use conditions, during the quality guarantee period, our company unconditionally handles it free of charge; outside the quality guarantee period, it provides life-long maintenance services.
3. "Making zero-defect products and providing no-defect service" is our constant commitment.